Healthcare Technology Management

GE Healthcare solutions go beyond break-fix, to help drive quality, productivity and cost savings.

The changing market dynamics healthcare systems continue to face can include financial pressures, consolidation, growing consumerism and talent retention. GE Healthcare Services works closely with customers, asking questions to understand specific medical equipment service-related challenges and objectives.

GE’s extensive experience in healthcare combined with the ability to use machine data and analytics can provide insights for Healthcare Technology Management improvements, including sustainable cost savings, while enhancing quality and efficiency. Select an area below to learn more how GE Services can help improve clinical, operational and financial outcomes.

Healthcare Technology Management

Our holistic approach to medical equipment services looks at three core areas: Service Model Optimization, Integrated Asset Optimization and Innovation & Sustainability.

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  • Service Model Optimization

    Service models aligned with your priorities for efficient operations, reduced costs and enhanced quality.

    The medical equipment service model selected has a direct correlation to the quality, efficiency and cost to maintain your imaging and biomedical assets. GE’s goal is to help you to determine and implement an optimized model, based on your size, scale and needs.

    We start by helping evaluate and benchmark your actual cost. We review warranties and service agreements to help you pinpoint exactly what you are spending. We help identify opportunities to improve and standardize your service model from a cost and quality perspective and look at alternatives ranging from a fully outsourced program to in-house enablement models, supporting your team on-site, remotely and as needed.

  • Integrated Asset Optimization

    Optimize asset utilization and the return on your capital investments, reduce budget variability, improve access to equipment, and enhance quality of care.

    Another significant driver for increased costs stems from the growing medical asset inventory. Most healthcare organizations own more imaging and clinical assets than ever, which results in higher operational and capital costs.

    Our specialists work closely with you, using your system data to measure staff and equipment performance. Medical equipment data are combined with benchmark analytics, to make decisions regarding asset utilization and technology planning. At the same time, we work to identify potential training gaps and changes that could improve workflow and increase patient capacity.

  • Sustainability & Innovation

    Evolve and adapt to changing needs and cost pressures while also meeting regulatory requirements for safety and compliance.

    GE strives to develop new innovations and ideas that go well beyond medical equipment service and maintenance. Our goal is to ensure that your service program grows and adjusts to changing needs and challenges to enable sustainable improvements and success.

Segments – Every Health System is Unique

Healthcare Technology Management solutions are driven by collaboration and an understanding of customer challenges and situations.

The goal is to help organizations improve operational efficiency, enhance quality and reduce service-related cost.

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Service Agreements

Flexible offerings from complete coverage to in-house support to shared options based on the customer situation, culture and needs.

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Service Enablers

Technologies that enhance performance and efficiency, including remote support, technology obsolescence protection, and parts location and procurement.

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Digital Solutions

A suite of applications which use machine data and analytics to support your organization’s goals of operational efficiency and clinical excellence.

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Education and Training

Optimize staff capabilities based on skill levels, objectives and budgets to elevate the quality of care.

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Resources

Case Study
Mercy Health
From Break-fix Maintenance to Comprehensive HTM Program

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Case Study
Sanford Health Close Teamwork for Smooth Outsourced Service Transition

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Case Study
Banner Health Improve workflow and reduce cost with Service Shop

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Case Study
Spartanburg Regional Healthcare System Reducing Costs with HTM

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Whitepaper
Holistic Healthcare Technology Management

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