Together, we keep your devices
optimized for care

Your team plays a critical role to ensure biomedical devices* are ready to go. Our comprehensive suite of services can help keep your equipment at peak performance and completely ready for care.

Critical care equipment services

    Every second counts for patient care equipment

    Our services are designed to support your Patient Monitoring, Diagnostic Cardiology, Anesthesia Care Solutions, Respiratory, and Maternal and Infant Care devices. Device downtime can negatively impact patient care and your workflow. With our services on your side, you can help enable uninterrupted care.

    Services on your side

    #1

    for best service and support, according to healthcare teams1

    94%

    of clinical engineers believe we deliver high quality technical support2

    88%

    Of clinical engineers believe we deliver high quality service2

    Secure peak performance for your devices

    Together, we can help deliver peace of mind for you, confidence for care teams, and holistic value for the life of your biomedical devices.
    • Optimal performance—keeping your devices at their peak, so care teams can focus on what matters most
    • Efficiencies in maintenance—proactively lowering the cost of managing your fleet
    • Expert support—bolstering your teams with help from our experts and innovative support tools

    Enhance device performance and protect data

    We can help you maintain your biomedical equipment’s life, strengthen security, and safeguard patient data to ensure care teams are supported in delivering care.

    Lower the cost of maintaining your fleet

    Choose the solutions that are right for you from our portfolio of service options, so you can save on the cost of maintaining your complex fleet of devices throughout their lifecycle.

    Access experts and tech support tools

    Reinforcement for your team helps ensure biomedical devices are up and running smoothly— with support to remotely find and fix devices, install updates, enhance cybersecurity, and provide educational opportunities to grow your team’s skill set.

    Completely ready for care

    Suite of services

    Remote fleet management

    Know what devices you have, where they are and how they’re being used with our device location and management solutions.

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    Training and education

    Help your team stay on the top of their game with a variety of training formats that boost equipment expertise.

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    On-demand offerings

    Order parts, clinical accessories, consumables, repairs, and more simply, reliably, and efficiently.

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    Asset protection

    Plan for the future, while protecting your present. These solutions include extended warranties and service contracts.

    Lifecycle optimization

    Lifecycle optimization services help you proactively maintain your devices and repair them efficiently.

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    Solution spotlight

    Real-time asset location

    Spend more time on patient care and less time searching for equipment with Encompass™, our Real Time Location System to track, manage, and analyze location data for mobile assets period.

    Learn more

    Device and network visibility

    ReadySee™ is a vendor-agnostic, scalable platform that gives you insights into your device inventory, behaviors and risks, and automatic network monitoring.

    Learn more

    Take a deeper look

    Explore our comprehensive suite of services – delivering value across the life of your devices.

    Download now

    Stay ahead with the latest insights

     

    Healthcare’s Unsung Heroes: Why It’s Time to Recognize Hospital Clinical Engineers

    May 16, 2024

     

    A Growing Threat to Patient Care: 3 Escalating Challenges for Hospital and Health System Clinical Engineers

    May 17, 2024

     

    How to Overcome Clinical Engineering Challenges: 4 Strategies for Hospital Leaders and Clinical Engineers

    May 20, 2024

     

    Cybersecurity in Healthcare: Connectivity of Medical Devices

    Feb 09, 2023

    References
    * Includes Patient Monitoring, Diagnostic Cardiology, Anesthesia and Respiratory, and Maternal and Infant Care devices

    1. Rankings, ratings, and additional metrics obtained via a 2022 double-blind survey of 202 worldwide clinicians with experience using Patient Monitoring, Anesthesia, Diagnostic Cardiology, Maternal & Infant Care, and Digital Applications technologies.

    2. For monitoring solutions. Rankings, ratings, and additional metrics obtained via a 2022 double-blind survey of 17 worldwide biomedical engineers with experience using Patient Monitoring, Anesthesia, Diagnostic Cardiology, Maternal & Infant Care, and Digital Applications technologies.

    Together we can keep your devices ready for when they are needed most

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