KLAS Report: GE Healthcare Cardio IT Solution Currently Has Highest Overall Score of Measured Solutions

GE Healthcare

Cardiovascular care can be complex. Having an integrated cardiology picture archiving and communication system (PACS) and cardiovascular information system (CVIS) can help bridge the gaps between care areas and healthcare information systems. Structured reporting helps health systems capture information as data in a way that can be reused for multiple purposes. Leveraging standardized data and best practice workflows can help drive more complete and consistent reports, increase in adherence to appropriate use criteria and enhance workflow efficiency.

Momentum building for cardiology structured reporting

The KLAS Cardiology 2020 Performance Report published January 2021, provides an update on the breadth and depth of structured reporting adoption. The study also shares details on the hemodynamics experience. KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. The KLAS research team publishes 55+ insight-driven reports per year, covering the most pressing questions facing healthcare technology today.  

According to the report, the Centricity Cardiology Enterprise Solution (CCE) received early high ratings from customers and currently has the highest overall score of measured solutions.

CentricityTM Cardio Enterprise—comprised of CentricityTM Universal Viewer and CentricityTM Cardio Workflow— is GE Healthcare’s Cardiovascular IT solution. Designed to streamline workflow across the cardiovascular care pathway and help physicians save time, it provides structured reporting, image analysis, workflow, and analytics in one solution. 

One customer described their experience with CCE to KLAS: "The implementation was slick, and the training was good. We had people helping us on-site for about a week, and we had fully adopted the system when they left. We have not looked back. Our physicians really like the workflow and tell me the structured reporting for cath lab is intuitive." - Manager, Nov 2020*

Redesigning the physician reporting experience

Burnout is a major and growing issue among Cardiologists based on survey results from the American College of Cardiology (ACC); with insufficient time for documentation being cited as one contributing factor.

Centricity Cardio Workflow 7.0, redesigned the physician reporting experience, introducing productivity features like quick reports, to complete reports in fewer clicks and side-by-side reporting to view the report build as findings are entered so clinicians can easily see what is missing and address gaps before submission.

The customer feedback on Centricity Cardiology Enterprise validates the company’s focus on helping providers work more efficiently. It offers a significant improvement from legacy releases and the older DMS platform. Client implementation and training experiences, supported by GE Healthcare’s expert cardiology staff, have been positive. According to customer feedback gathered by KLAS, ease of use has improved, and customers are optimistic that its improved usability and functionality will drive significant growth in adoption.

“GE has really made some improvements in their cardiology functionality. We started out with DMS, and that was very clunky and hard for the physicians to use. The adoption of structured reporting was low, and it was hard to enforce because it wasn't intuitive and was a hassle to use. Today, our story is very different. We have providers who actually like to use the structured reporting, and they see the value as well as the difference it makes in patient care. The data we can get out of Centricity Cardiology Enterprise Solution is much better, and because we have high adoption with our structured reporting, we can actually use the data we get. We also can import the reports into patient records so there is easy access and everything is in one place” – Analyst/Coordinator, Nov 2020*

To learn about GE Healthcare’s Cardiovascular IT solution, visit our website.

*Selected commentary collected about GE Healthcare’s Centricity Cardiology Enterprise solution (CCE) [January 2021] © 2021 KLAS. Visit klasresearch.com for a complete view.

Centricity Cardio Enterprise is a solution comprised of Centricity Universal Viewer and Centricity Cardio Workflow.