Customer Support
Current customers with inquiries related to orders, price, payment, supply chain, or other questions, please contact our Customer Services team
(800) 292-8514
Monday to Friday 9 am - 5 pm ET
custsvsnuclear@ge.com
Web Ordering
Medical Affairs
For peer-to-peer scientific exchange or clinical applications related to our products, please contact our Medical Affairs team
(800) 654-0118 (option 2, option 3)
Monday to Friday 8 am - 5 pm ET
medical.affairs@ge.com
Submit a medical information question
Learn more about our Medical Affairs team
Sales
New customers with inquiries about DaTscan, obtaining a quote, pricing information, purchase conditions, and supply chain information, please contact our Sales team
Contact our Sales team
Our Sales team will respond to requests within 48 hours
Pharmacovigilance
To report patient adverse events, side effects, reactions, or any unwanted medical occurrence, please contact our Pharmacovigilance team
(800) 654-0118 (option 2, option 1)
Monday to Friday 9 am - 5 pm ET
gpv.drugsafety@ge.com
Market Access/Reimbursement
For questions or support related to reimbursement, coding, and coverage for DaTscan, please contact the DaTscan Support Line.
This HIPAA-compliant support program is available to GE Healthcare customers who use SPECT imaging with DaTscan.
(844) 225-1595
DaTscan Reimbursement Card