Customer Support

 

Current customers with inquiries related to orders, price, payment, supply chain, or other questions, please contact our Customer Services team

(800) 292-8514
Monday to Friday 9 am - 5 pm ET

custsvsnuclear@ge.com

Web Ordering

 

Medical Affairs

 

For peer-to-peer scientific exchange or clinical applications related to our products, please contact our Medical Affairs team

(800) 654-0118 (option 2, option 3)
Monday to Friday 8 am - 5 pm ET

medical.affairs@ge.com

Submit a medical information question

Learn more about our Medical Affairs team

 

Sales

 

New customers with inquiries about DaTscan, obtaining a quote, pricing information, purchase conditions, and supply chain information, please contact our Sales team

Contact our Sales team

Our Sales team will respond to requests within 48 hours

 

Pharmacovigilance

 

To report patient adverse events, side effects, reactions, or any unwanted medical occurrence, please contact our Pharmacovigilance team

(800) 654-0118 (option 2, option 1)
Monday to Friday 9 am - 5 pm ET

gpv.drugsafety@ge.com

 

Market Access/Reimbursement

 

For questions or support related to reimbursement, coding, and coverage for DaTscan, please contact the DaTscan Support Line.

This HIPAA-compliant support program is available to GE Healthcare customers who use SPECT imaging with DaTscan.

Have a question? We would love to hear from you.