Customer Support
Current customers with inquiries related to orders, price, payment, supply chain, or other questions, please contact our PET NET Customer Services Team.
(877) 473-8638
Monday to Friday 9 am - 5 pm ET
customercare@petnetsolutions.com
PET NET website
Web ordering is available. Please contact the PET NET team to setup an account.
Medical Affairs
For peer-to-peer scientific exchange or clinical applications related to our products, please contact our Medical Affairs team
(800) 654-0118 (option 2, option 3)
Monday to Friday 8 am - 5 pm ET
medical.affairs@ge.com
Submit a medical information question
Learn more about our Medical Affairs team
Sales
New customers with inquiries about Cerianna, obtaining a quote, pricing information, purchase conditions, and supply chain information, please contact our Sales team
Contact our Sales team
Our Sales team will respond to requests within 48 hours
Pharmacovigilance
To report patient adverse events, side effects, reactions, or any unwanted medical occurrence, please contact our Pharmacovigilance team
(800) 654-0118 (option 2, option 1)
Monday to Friday 9 am - 5 pm ET
gpv.drugsafety@ge.com
Market Access/Reimbursement
For questions or support related to reimbursement, coding, and coverage for Cerianna, please contact our Market Access team
(833) 946-6392
Monday to Friday 8 am - 6 pm ET
Cerianna Support Provider Consent Form
Cerianna Coding Guide
Cerianna Prior Authorization Checklist
Cerianna Access Support Flashcard
Cerianna Reimbursement Guide