Customer Support


Current customers with inquiries related to orders, price, payment, supply chain, or other questions, please contact our PET NET Customer Services Team.

(877) 473-8638
Monday to Friday 9 am - 5 pm ET

PET NET website

Web ordering is available. Please contact the PET NET team to setup an account.


Medical Affairs


For peer-to-peer scientific exchange or clinical applications related to our products, please contact our Medical Affairs team

(800) 654-0118 (option 2, option 3)
Monday to Friday 8 am - 5 pm ET

Submit a medical information question

Learn more about our Medical Affairs team




New customers with inquiries about Cerianna, obtaining a quote, pricing information, purchase conditions, and supply chain information, please contact our Sales team

Contact our Sales team

Our Sales team will respond to requests within 48 hours




To report patient adverse events, side effects, reactions, or any unwanted medical occurrence, please contact our Pharmacovigilance team

(800) 654-0118 (option 2, option 1)
Monday to Friday 9 am - 5 pm ET


Market Access/Reimbursement


For questions or support related to reimbursement, coding, and coverage for Cerianna, please contact our Market Access team