A smarter path to streamlined radiology operations with a single dashboard for a holistic view.
Radiology departments play a crucial role in a healthcare system, influencing both clinical and economic value.[1] As imaging demand continues to rise and workforce shortages persist, department leaders are under growing pressure to ensure consistent, high-quality imaging while carefully managing resources. Balancing day-to-day workflows, staff productivity, and equipment utilization—often across multiple sites—can feel like an uphill battle.
In this challenging environment, operational missteps don’t just slow throughput; they can have a direct impact on patient satisfaction, staff morale, and the bottom line. In fact, 73 percent of radiology departments see improving operational efficiency as their biggest challenge now and in the years ahead.[2] The need for a smarter, data-driven approach to radiology operations is clear. Digital solutions are emerging as essential tools for these radiology leaders seeking to optimize performance and enable teams to work more collaboratively and efficiently.
“GE HealthCare is committed to building software solutions which leverage AI and machine learning, like those in our Imaging 360 suite, to help radiology leaders and their staff streamline multi-site and multi-modality operations,” said Stephanie Conserette, Vice President, Imaging Digital Portfolio Strategy at GE HealthCare, “enabling a clearer, holistic view of department operations and a strategic operational approach to eliminating the pressures from day-to-day complexities.”
A customizable dashboard for smarter decision-making
Radiology leaders need visibility into their operations to make informed, timely decisions. Imaging 360 offers a customizable dashboard that consolidates operational metrics into a single, unified view. Whether the priority is monitoring scanner utilization, managing staffing needs, identifying workflow bottlenecks, or using data for a more informed approach to scheduling, the platform can be tailored to reflect what matters most to the department’s leadership team.
With a real-time view into performance data, administrators can quickly identify trends, allocate resources more effectively, and set actionable goals for their teams. The result is a more agile, responsive department—one that can adapt to changing demands without sacrificing quality or efficiency.
“The [Imaging 360] dashboard is like a lighthouse that delivers a view of the imaging department, so we can improve performance, optimize system utilization and reduce variability, all of which impacts the patient experience,” said Paolo Sana, Radiology Department Manager at Hôpitaux Robert Schumann in Luxembourg.
The future of radiology operations will be defined by how well leaders can leverage data, digital tools, and collaboration to create a more connected and efficient environment. By enabling visibility, consistency, and smarter resource management, Imaging 360 stands as a critical partner for radiology departments striving to deliver high-quality care with economic and operational precision.
Consistency as a cornerstone of efficiency
Operational efficiency in radiology is built on consistency. When imaging protocols and workflows differ from one location or team member to another, it can lead to delays, repeat scans, and increased costs. When up to 35 percent of daily studies need to be repeated[3], these costs are felt across the department, from system utilization to staffing, patient wait times, and scheduling.
The Imaging 360 platform was designed to enable a unified, data-driven approach to operations, addressing these challenges and allowing departments to standardize imaging protocols and quality measures across modalities and sites. By reducing these variabilities, radiology teams can reduce manual quality adherence, avoid driving site to site to make protocol changes, avoid costly rework, and ensure physician satisfaction with image consistency and a reliable level of care across the board.
This standardization doesn’t just improve consistency—it also has a direct economic impact. Standardized protocols result in fewer workflow disruptions due to confusion over protocol selection times and lower operational costs by centralizing the management and distribution of protocol updates. It’s an investment in both quality and sustainability.
“Our commitment to standardized processes ensures uniformity of care. The Imaging 360 protocol management solution has been instrumental in achieving and maintaining consistency across all locations and enabling us to instantly implement updates and push out new protocols. It’s very helpful in managing the whole fleet,” reported Tobias Deutsch, MD, Radiologist, Founder and Managing Director of miungo medical in Germany. “Looking at the data, we’ve saved about 120 hours of scan time using standardized protocols.”[4]
Expertise that extends across the enterprise
While consistency lays the foundation for operational excellence, true efficiency also depends on seamless collaboration. Radiology teams must be able to share expertise and coordinate workflows across locations to fully unlock the benefits of standardized protocols.
Modern radiology departments are rarely confined to a single location. Multi-site networks require seamless collaboration between technologists, radiologists, and administrators. Imaging 360 Remote, powered by nCommand™ Lite[5] facilitates this by enabling real-time expert support and remote scan assistance, and ensuring that expert guidance is available no matter where a scan is performed.
For department heads, this level of connectivity helps break down operational silos, strengthens team performance, and ensures that every patient benefits from the same standard of care—whether they’re visiting a flagship hospital or a community imaging center. This streamlined approach supports stronger throughput and better utilization of staff expertise, both of which contribute to operational and financial performance.
The tool of choice for radiology efficiency
Radiology departments are at a tipping point, where operational excellence is critical to deliver clinical excellence. Imaging 360 provides the framework to achieve both, helping leaders align their teams, technology, and workflows around a common vision of efficiency and quality.
“Radiology leaders are looking for solutions that not only improve patient care but also drive meaningful operational impact,” added Conserette. “Digital platforms like Imaging 360 empower departments to streamline processes, optimize resources, and foster collaboration in ways that directly influence both clinical benefits and costs.”
Building a sustainable future for imaging
Beyond day-to-day operations, Imaging 360 enables radiology leaders to adopt a long-term strategy for growth and sustainability. By providing actionable data insights and a holistic view of resource utilization, the platform enables leaders to identify trends, forecast demand, and plan for future capacity requirements. This proactive approach not only reduces inefficiencies but also creates opportunities to reinvest saved time and resources into enhancing patient care and expanding services.
“The [Imaging 360] program allows us to evaluate the impact of the operation and clinical improvements we took, step-by-step, to allow for a stable and sustainable change in our department,” added a Radiology Manager from Kirchberg.
References/Disclaimers:
The results achieved by each facility may not be applicable to all institutions, and individual results may vary. This is provided for informational purposes only and its content does not constitute a representation or guarantee from GE HealthCare.
[1] The Economics of Radiology: Cost, Value, and Impact , DVR, https://www.dvrphx.com/the-economics-of-radiology-cost-value-and-impact.html
[2] Q: “What do you believe the main challenges in your department will be in the next 1-3 years?” N=1151; GE Data and Market Research JB19471XX.
[3] Lacson, Ronlinda, et al. “Closing the Loop on Unscheduled Diagnostic Imaging Orders: A Systems-Based Approach.” Journal of the American College of Radiology 18, no. 1 (2021): 60-67. https://doi.org/10.1016/j.jacr.2020.09.031.
[4] Results achieved by Miungo medical. JB31439XX
[5] nCommand Lite is a trademark of Ionic Health, and is manufactured by Ionic Health. Imaging 360 Remote a commercial offering that can include nCommand Lite or Digital Expert Access by GE HealthCare. Not available for sale in all regions.
