GE Healthcare Services

Helping all types and sizes of health care systems, our Healthcare Technology Management (HTM) solutions are driven by collaboration and an understanding of customer challenges and situations to help improve operational efficiency, enhance quality of care, and reduce service-related costs.

There for equipment throughout its entire lifecycle, our expert service team provides system uptime to extend the life of equipment, optimize total cost of ownership, and ultimately, deliver peace of mind in the moments that matter most.

Time matters now more than ever and our Service organization is here to keep you up and running. Connect with GE Healthcare technical and clinical applications support through MyGEHealthcare Experience, our call center, or with one-touch access through iLINQ™

MyGEHealthcare Equipment and the MyGEHealthcare App provide an online, hassle-free way to manage your service and support in one place—anywhere, anytime. Create and track service requests, monitor planned service needs, and proactively manage services for your entire equipment fleet.

Directly from your laptop or mobile device, GE Healthcare Shop is your 24/7 online resource to identify part numbers, check prices and availability, and place orders for equipment parts, clinical accessories and more.

Through transparent collaboration with our customers, regulators, and security researchers, our robust cybersecurity program—including cybersecurity managed services available through Skeye™—is essential to stopping dynamic threats and we will never stop working to help protect you and your patients.

A free, secure, web-based global portal, GE Healthcare's Product Security Portal provides credentialed customers a centralized repository to access the latest and most up-to-date security updates and information.

Using real-time, cloud-based location systems, Encompass is a cost-effective inventory management system that helps hospitals locate and manage their mobile asset inventory, reducing total cost of ownership and achieving better capital allocation.

Available for all contract customers, OnWatch™ and Tube Watch™ offer proactive problem solving technology to help prevent costly system disruptions and equipment failures before they happen.

With solutions such as Imaging Insights, DoseWatch™, Network Performance, and Imaging Protocol Manager, you can leverage data-driven insights to improve operational efficiencies, enhance clinical excellence, and enable financial growth.

Delivering virtual, live, and face-to-face training and support at your pace and on your schedule, Digital Expert allows you to connect to our clinical applications experts to maximize the full potential of your equipment.

Our Documentation Library is a collection of dedicated customer libraries and portals that features up-to-date product documentation, including certifications, interoperability standards, user manuals, cleaning information, and cybersecurity updates.

Tip-Ed™ Online provides continuing education for imaging professionals that can help your staff meet the challenges of advancements in science and technology.

Offering top-quality imaging and ultrasound equipment for any budget, GoldSeal Refurbished Equipment provides cost-effective solutions that empower healthcare organizations to provide excellent care and achieve financial objectives.

As preferred cleaning and disinfecting practices change and new products become available, stay up-to-date with the material compatibility of agents with GE devices.