A proactive solution
Real-time, 24/7 monitoring of your environment, systems, and operations
Remote or on-site
Expert engineers diagnose and fix problems, both remote and on site
Reduce disruptions
Helps improve scheduling and decrease downtime
Optimize productivity
Promotes reduced repair costs and helps eliminate major equipment failures
Meeting the ever-growing demands for quality, productivity, and patient satisfaction for your medical equipment, OnWatch gives you the opportunity to handle potential issues before they happen. By providing a better diagnosis for early system failure, OnWatch helps you plan for future repairs and replacement part needs which in turn lowers service costs.
Reduction in unscheduled system interruptions1
Up to 35% reduction in unplanned downtime per system1
Up to 39% reduction in time needed to service systems1
Average savings per year with a 1% improvement in system uptime2
Automated alerts continuously monitor critical subsystems to help reduce unplanned downtime and ensure optimal image quality. Our engineers analyze any anomaly detected, and if a remote fix cannot be done then an on-site service event will be performed.
OnWatch constantly monitors your machines and critical subsystems to make sure each component operates optimally as it should.
If OnWatch detects an abnormality in the machine, the system will receive an alert.
When an automated alert is generated, the remote engineer will diagnose the issue and either fix it remotely or schedule an appointment for on-site service, providing a repair plan with required parts.
Once the machine is repaired, you can resume providing quality care for your patients.
BENEFITS
Productivity
24/7 monitoring significantly reduces service calls and helps you shift to planned downtime
Reliability
Limits machine downtime and helps maintain your imaging schedule
Financial stability
Helps increase exam revenue and the department’s ROI while promoting reduction in repair costs
