Services

In addition to delivering high uptime, our expert service team is here to optimize total cost of ownership and provide peace of mind when it matters most.

Keep equipment clinically relevant with this zero down service program that allows you to spread upgrade payments over time and keep equipment up to date.

Connectivity between your GE HealthCare equipment and our experts helps ensure your equipment is always ready for action and that your team and your assets can care more effectively.

Our repair solutions are a complement to your in-house service team. We service a range of mobile devices, including monitors, cardiology devices, parts, portable ultrasound systems, and probes.

Time matters now more than ever. Our Service organization is here to keep you up and running. Connect with technical and clinical support through MyGEHealthCare or our call center at 1-800-437-1171.

Through transparent collaboration with our customers, regulators, and security researchers, our robust cybersecurity program is essential to stopping dynamic threats.

A powerful asset management and network monitoring solution providing insights into biomedical device inventory, behaviors, risks, and automatic monitoring for your devices and network infrastructure, including CARESCAPE.

Our 24/7 online resource to identify part numbers, check prices and availability, and place orders for parts, accessories, and more.

Create and track service requests, monitor planned service and proactively manage fleet needs anytime, anywhere with this online portal.

Protect your investment from day one with Continuity™. Count on regular cybersecurity and software reliability updates—keeping your equipment at peak performance and lowering maintenance costs.

Optimize the performance and lifecycle of your multi-vendor ultrasound probes with solutions for selection, care, repair and replacement.

Automatically collects and analyzes radiation and contrast dosage data across facilities, modalities, and manufacturers within your imaging network to enable compliance.

Keeping your hospital systems up and running is critical to your ability to deliver efficient, high-quality patient care.

Prevent unplanned downtime and reduce disruptions with the power of 24/7 remote monitoring and GE HealthCare predictive analytics software.

OnWatch helps prevent problems before they occur with real-time 24/7 monitoring of your imaging systems so you can proactively handle potential issues, eliminate major failures and reduce downtime.

A set of dynamic and comprehensive dashboards that provide key acquisition and analytic measures that radiology department staff rely on to deliver excellence in imaging services.

Clinical network performance provides visibility and actionable data related to your network and connected devices so you can minimize downtime and reduce disruption to patient care.

Protocol Manager helps simplify this process across your GE devices to remain compliant with regulations and contribute to the economic success of your health system.

Our 24/7 online resource to identify part numbers, check prices and availability, and place orders for parts, accessories, and more.

Keep your critical care equipment ready to go and patient care uninterrupted with services, parts, and accessories that meet your needs from the start and throughout your equipment lifecycle.

Create and track service requests, monitor planned service and proactively manage fleet needs anytime, anywhere with this online portal.

A cost-effective inventory management system that uses real-time, cloud-based location systems to help locate and manage mobile assets.

A powerful asset management and network monitoring solution providing insights into biomedical device inventory, behaviors, risks, and automatic monitoring for your devices and network infrastructure, including CARESCAPE.

An all-in-one service solution for maintaining your fleet of monitoring devices, FleetCare aids in better risk protection, improved uptime, streamlined service processes, and improved patient care.

Deliver virtual, live, and face-to-face training and support at your pace and on your schedule—maximizing the full potential of your equipment.

Easily locate up-to-date product documentation, including certifications, interoperability standards, user manuals, cleaning information, and cybersecurity updates.

Tip-Ed Online provides continuing education for imaging professionals that can help your staff meet the challenges of advancements in science and technology.

Over 80 courses designed to give you skills for managing multi-vendor equipment repairs and driving improved uptime and operational efficiency.

Top-quality imaging and ultrasound solutions for any budget that enable hospitals to provide excellent care and achieve financial objectives.

As preferred cleaning and disinfecting practices change and new products become available, stay up-to-date with the material compatibility of agents with GE HealthCare devices.