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Service Enablers
Partnering for better care. Today. Tomorrow. Thereafter.

5 Service Solutions for Higher Productivity

Inspired by nature’s five elements, these service solutions help in keeping your assets functional at all times.
Features
Value Added Services

Value Added Services encompasses comprehensive blended training programs designed for all healthcare segments, including leadership, middle management, technicians, clinicians, and front-end staff.

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My GEHealthCare App

MyGEHealthCare App centralizes service and support needs via smartphone. Users can create/track service requests, view maintenance history, access engineer data, and receive real-time notifications. The app monitors MR system connectivity and magnet parameters, displays contract status, and supports local languages (Hindi, Bangla, Sinhala). Search functionality includes asset filtering by modality and facility. This digital platform streamlines equipment management, reduces downtime, and enhances operational efficiency for healthcare providers using GE HealthCare systems.

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Preventive Repairs

GEPM is a comprehensive, proactive maintenance strategy designed to prevent unexpected equipment failures and optimize asset performance for healthcare customers. This holistic approach enhances predictability while providing superior environmental control systems. Working collaboratively with customer teams, GEPM ensures optimal equipment functionality through systematic maintenance protocols. By minimizing unplanned downtime on a daily basis, this preventive solution maximizes operational efficiency, extends equipment lifespan, reduces costly emergency repairs, and maintains consistent healthcare service delivery, ultimately supporting better patient care outcomes.

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Performance Solutions

Trupay

REVACT equipment receives comprehensive care through an innovative pay-per-use model, offering maximum service benefits while minimizing upfront costs.

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Trupay

REVACT equipment receives comprehensive care through an innovative pay-per-use model, offering maximum service benefits while minimizing upfront costs. This flexible payment structure aligns expenses directly with actual equipment usage, making advanced healthcare technology more accessible and cost-effective for facilities of all sizes while ensuring optimal equipment performance and reliability.

Service Shop

GE HealthCare's Service Shop is an innovative e-commerce portal revolutionizing healthcare service delivery. This first-of-its-kind platform provides instant access to genuine parts, comprehensive product information, and real-time delivery tracking capabilities.

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Service Shop

GE HealthCare's Service Shop is an innovative e-commerce portal revolutionizing healthcare service delivery. This first-of-its-kind platform provides instant access to genuine parts, comprehensive product information, and real-time delivery tracking capabilities. The streamlined digital experience enables healthcare professionals to efficiently plan workflows, reduce equipment downtime, and maintain optimal operational efficiency through convenient online service solutions.

Power Services Offerings

POWER services enhance clinical excellence and patient satisfaction through comprehensive support solutions. These services ensure healthcare facilities operate at peak performance.

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Power Services Offerings

POWER services enhance clinical excellence and patient satisfaction through comprehensive support solutions. By delivering exceptional equipment uptime, specialized applications assistance, and continuous site quality improvements, these services ensure healthcare facilities operate at peak performance. This integrated approach minimizes disruptions, optimizes clinical workflows, and maintains the highest standards of patient care delivery.

Productivity Solutions

iCenter

iCenter is a secure, cloud-based asset maintenance and management platform delivering comprehensive data analytics on equipment status, maintenance history, utilization patterns, and service records.

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iCenter

iCenter is a secure, cloud-based asset maintenance and management platform delivering comprehensive data analytics on equipment status, maintenance history, utilization patterns, and service records. This intelligent software solution enables healthcare facilities to optimize asset performance, predict maintenance needs, and make data-driven decisions for improved operational efficiency.

Thoracic Care Suite

Thoracic Care Suite automatically analyses chest X-ray images using Lunit INSIGHT CXR algorithms to detect eight abnormal radiologic findings.

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Thoracic Care Suite

Thoracic Care Suite automatically analyses chest X-ray images using Lunit INSIGHT CXR algorithms to detect eight abnormal radiologic findings. After X-ray completion on fixed or mobile systems, images are sent to an on-premise edge computer where AI algorithms analyse and flag abnormalities. Early identification enables faster patient care delivery.

DoseWatch

This comprehensive, integrated solution enables healthcare facilities to optimize and standardize radiation dose and contrast parameters across imaging procedures.

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DoseWatch

This comprehensive, integrated solution enables healthcare facilities to optimize and standardize radiation dose and contrast parameters across imaging procedures. By providing systematic control over these critical variables, it enhances patient safety, improves image quality, reduces unnecessary exposure, and ensures consistent diagnostic standards throughout the healthcare organization.

Tube Watch

Tube Watch uses Digital Twin technology to deliver predictive analytics, converting potential unplanned downtime into scheduled service events.

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Tube Watch

Tube Watch uses Digital Twin technology to deliver predictive analytics, converting potential unplanned downtime into scheduled service events. This proactive approach minimizes operational disruptions, enhances patient and staff satisfaction, and mitigates financial risks by preventing unexpected equipment failures through intelligent maintenance planning.

Digital Expert

This innovative solution leverages modern mobile technology to deliver on-demand application support and training through HIPAA-compliant tele-presence software.

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Digital Expert

This innovative solution leverages modern mobile technology to deliver on-demand application support and training through HIPAA-compliant tele-presence software. Compatible with CT, MRI, and Ultrasound modalities, it enables secure remote connectivity and expert guidance, empowering clinical teams with immediate access to specialized technical assistance and educational resources.

Have a question? We would love to hear from you.

Contact Us

We’re ready to support you in your moments that matter. For service assistance, call us.

JB03021IN November 2025