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Value Added Services encompasses comprehensive blended training programs designed for all healthcare segments, including leadership, middle management, technicians, clinicians, and front-end staff.
MyGEHealthCare App centralizes service and support needs via smartphone. Users can create/track service requests, view maintenance history, access engineer data, and receive real-time notifications. The app monitors MR system connectivity and magnet parameters, displays contract status, and supports local languages (Hindi, Bangla, Sinhala). Search functionality includes asset filtering by modality and facility. This digital platform streamlines equipment management, reduces downtime, and enhances operational efficiency for healthcare providers using GE HealthCare systems.
GEPM is a comprehensive, proactive maintenance strategy designed to prevent unexpected equipment failures and optimize asset performance for healthcare customers. This holistic approach enhances predictability while providing superior environmental control systems. Working collaboratively with customer teams, GEPM ensures optimal equipment functionality through systematic maintenance protocols. By minimizing unplanned downtime on a daily basis, this preventive solution maximizes operational efficiency, extends equipment lifespan, reduces costly emergency repairs, and maintains consistent healthcare service delivery, ultimately supporting better patient care outcomes.