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Customer support
Current customers with inquiries related to orders, price, payment, supply chain, or other questions, please contact our Customer Services team
(800) 292-8514
Monday to Friday 8 am – 6:30 pm ET
Submit a customer support question
custservcontrastgenemail@gehealthcare.com
Web Ordering
Medical affairs
For peer-to-peer scientific exchange or clinical applications related to our products, please contact our Medical Affairs team
(800) 654-0118 (option 2, option 3)
Monday to Friday 8 am – 5 pm ET
medical.affairs@gehealthcare.com
Submit a medical information question
Learn more about our Medical Affairs team
Monday to Friday 8 am – 5 pm ET
medical.affairs@gehealthcare.com
Submit a medical information question
Learn more about our Medical Affairs team
Sales
New customers with inquiries about Optison, obtaining a quote, pricing information, purchase conditions, and supply chain information, please contact our Sales team
Complete Contact form at the bottom of the page
Our Sales team will respond to requests within 48 hour
Our Sales team will respond to requests within 48 hour
Pharmacovigilance
To report patient adverse events, side effects, reactions, or any unwanted medical occurrence, please contact our Pharmacovigilance team
(800) 654-0118 (option 2, option 1)
Monday to Friday 8 am – 5 pm ET
Monday to Friday 8 am – 5 pm ET
Market access/reimbursement
For questions or support related to reimbursement, coding, and coverage for Optison, please contact our Market Access team
(800) 767-6664
Monday to Friday 8 am – 6 pm ET
Monday to Friday 8 am – 6 pm ET
Optison return policy
JB06755US June 2025