What is CareIntellect for Operations?

CareIntellect for Operations is an AI-enabled solution that helps health systems identify, predict, and relieve operational pressure across hospitals and care settings using actionable, real-time insights. Learn more through the CareIntellect for Operations Virtual Demo.

How does CareIntellect for Operations help leaders manage system-wide pressure?

The solution provides an enterprise-wide view of current and predicted bottlenecks across departments such as the ED, imaging, inpatient units, and procedural recovery areas (e.g. PACU). It considers demand for and availability of beds, staff and other resources, and pairs insights with prescriptive recommendations so leaders can mitigate pressure within and across sites.

How does CareIntellect for Operations support intake and bed assignment?

The solution provides at-a-glance visibility into inbound patients from all entry points (ED, Transfer Center, Direct Admits, Procedural Recovery), highlighting bed assignment status, delays, and potential rerouting opportunities.

Does CareIntellect for Operations comply with the latest regulations?

The solution is designed, operated, and governed for regulated healthcare use, including with respect to PHI protection, access control, audit logging, encryption, and breach response expectations. GE HealthCare treats these standards as the baseline for any SaaS product handling PHI. CareIntellect for Operations was built under GE HealthCare’s stringent security, privacy, and quality control frameworks, designed to meet or exceed all applicable regulatory requirements.

How long does it take to install CareIntellect for Operations?
CareIntellect for Operations is designed to go live in as little as twelve weeks. With a cloud-native design, CareIntellect for Operations integrates seamlessly into existing workflows, accelerating time-to-value, and allowing teams to gain reliable insights upon activation.

What are pressure factors and the hourly pressure chart?
Pressure factors identify bottlenecks across care areas—such as inpatient units, observation units, ED, and ancillary services—up to 72 hours in advance. The hourly pressure chart visualizes pressure trends from the previous 8 hours through the next 72 hours at the system, hospital, department, or unit level.

How is Expected Day of Discharge predicted?
Using GE HealthCare’s proprietary AI models, the system analyzes longitudinal patient data (including demographics, encounter history, lab results, procedures, medications and other order details) to predict expected discharge dates for patients likely to discharge within the next three days. The model was trained on 14 million de-identified patient records, continuously analyzing time-sequenced clinical events. It is refreshed hourly as new patient data becomes available.

What is the Action Recommendation Engine?
When operational pressure is detected via the Pressure Predictions, the Action Recommendation Engine provides real-time, prescriptive guidance, including patient-specific tasks to prioritize and suggestions for reallocating staff or resources to mitigate bottlenecks.

How does Hotspot Summarization help care teams?
Hotspot Summarization converts complex operational data into short, easy-to-read narratives, highlighting current and predicted pressure points so teams can quickly understand where attention is needed—without interpreting charts, tables or trends.

How does Imaging Queue Prioritization work?
Imaging Queue Prioritization dynamically ranks the recommended priority imaging orders based on the facility’s configurable parameters, allowing teams to reprioritize studies in real time and improve throughput.

What is the Patient Manager?
Patient Manager offers a visual view of each patient’s journey, showing milestones, discharge barriers, and needs. It presents curated patient lists for specific use cases such as priority discharges, ICU downgrades, discharge lounge candidates, and many more.

What does “Right Patient, Right Location” mean?
This capability recommends patients for ICU downgrades, repatriation, hospital-at-home, or lateral transfers based on clinical criteria—helping promote optimal bed use and appropriate levels of care.

What is Patient Readiness Assessment?
Patient Readiness Assessment continuously evaluates whether patients are ready for imaging, tests, or procedures by identifying progression to discharge gaps (e.g., missing labs) and surfacing them to care teams for action.

Can teams customize views and patient lists?
Yes. Leaders and administrators can configure and distribute custom views and patient lists tailored to specific workflows and roles, allowing teams to see what’s most relevant to their responsibilities.

What does “Follow Patients” allow users to do?
Team members can tag patients they wish to follow, automatically generating personalized patient lists beyond standard filters—adding flexibility to daily workflows.

How do I get support with installation, purchasing, or learning more about CareIntellect for Operations?

You can request more information by submitting a request. Need answers now? Speak to sales: 1-866-281-7545.

Is there a demo version available?

Yes, learn more through the CareIntellect For Operations Virtual Demo.