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Together, we keep your devices
optimized for care

Your team plays a critical role to ensure biomedical devices* are ready to go. Our comprehensive suite of services can help keep your equipment at peak performance and completely ready for care.

Every second counts for patient care equipment

Our services are designed to support your Patient Monitoring, Diagnostic Cardiology, Anesthesia Care Solutions, Respiratory, and Maternal and Infant Care devices. Device downtime can negatively impact patient care and your workflow. With our services on your side, you can help enable uninterrupted care.
Services on your side
#1

for best service and support,
according to healthcare teams¹

94%

of clinical engineers believe we deliver
high quality technical support²

88%

of clinical engineers believe we deliver
high quality service²

Secure peak performance for your devices

Together, we can help deliver peace of mind for you, confidence for care teams, and holistic value for the life of your biomedical devices.
• Optimal performance—keeping your devices at their peak, so care teams can focus on what matters most
• Efficiencies in maintenance—proactively lowering the cost of managing your fleet
• Expert support—bolstering your teams with help from our experts and innovative support tools

Enhance device performance and protect data

We can help you maintain your biomedical equipment’s life, strengthen security, and safeguard patient data to ensure care teams are supported in delivering care.

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Lower the cost of maintaining your fleet

Choose the solutions that are right for you from our portfolio of service options, so you can save on the cost of maintaining your complex fleet of devices throughout their lifecycle.

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Access experts and tech support tools

Reinforcement for your team helps ensure biomedical devices are up and running smoothly— with support to remotely find and fix devices, install updates, enhance cybersecurity, and provide educational opportunities to grow your team’s skill set.

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Completely ready for care

Suite of services

Remote fleet management

Know what devices you have, where they are and how they’re being used with our device location and management solutions.
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Training and education

Help your team stay on the top of their game with a variety of training formats that boost equipment expertise.
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On-demand offerings

Order parts, clinical accessories, consumables, repairs, and more simply, reliably, and efficiently.
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Asset protection

Plan for the future, while protecting your present. These solutions include extended warranties and service contracts.
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Lifecycle optimization

Lifecycle optimization services help you proactively maintain your devices and repair them efficiently.
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Solution spotlight

Real-time asset location

Spend more time on patient care and less time searching for equipment with Encompass™, our Real Time Location System to track, manage, and analyze location data for mobile assets period.
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Device and network visibility

ReadySee™ is a vendor-agnostic, scalable platform that gives you insights into your device inventory, behaviors and risks, and automatic network monitoring.
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Fleet management solution

ReadyFix™ is an easy and efficient device management solution that simplifies the operation and maintenance of your MAC VU360™ devices.
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Take a deeper look

Explore our comprehensive suite of services – delivering value across the life of your devices.

 
References
 

* Includes Patient Monitoring, Diagnostic Cardiology, Anesthesia and Respiratory, and Maternal and Infant Care devices

 

  1. Rankings, ratings, and additional metrics obtained via a 2022 double-blind survey of 202 worldwide clinicians with experience using Patient Monitoring, Anesthesia, Diagnostic Cardiology, Maternal & Infant Care, and Digital Applications technologies.

  2. For monitoring solutions. Rankings, ratings, and additional metrics obtained via a 2022 double-blind survey of 17 worldwide biomedical engineers with experience using Patient Monitoring, Anesthesia, Diagnostic Cardiology, Maternal & Infant Care, and Digital Applications technologies.

 

Together we can keep your devices ready for when they are needed most

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