Surgical Imaging Service

Equipment Uptime. It matters to you and your patients; it’s important to your financial success.

Count on the Service team's dedicated, experienced engineers to:

• Provide regular preventative maintenance at OEM specifications
• Respond quickly: by phone within 15 minutes and on site within 6 hours by service engineers located within 50 miles of most sites*
• Repair equipment with factory-tested, genuine OEC parts and software to help maximize performance

*Response for contract customers in contiguous United States; Service engineers located within 50 miles of 85% of sites

What’s different about the Service team's knowledge, training and expertise?

• Average of 15 years OEC C-arm service experience per engineer
• 60+ hours of specialized OEC C-arm service training annually
• Expertise in OEC engineering specifications and latest factory updates for each OEC C-arm

Full Service Contracts
Take advantage of uptime guarantees. Budget for and cap repair costs for the year. Prevent surprises. Enjoy financial stability.

In-House Partnership
You have an experienced biomedical team. Partner with the Service team for additional, system-specific expertise to maintain your OEC C-arms and surgical equipment.

On-Demand Repairs
Have an unexpected repair? Utilize the Service team’s OEM expertise for on-demand repairs at billable hourly rates.

Diagnostic Expert Evaluation
Solve system-specific challenges with the Service team’s diagnostic, parts, and technical support specialists.

Call 1-800-874-7378 for evaluation, information on contracts and parts, or to request on-demand repairs.