A coordinated patient journey
A day in the life of a patient at the One-Stop Clinic for Breast looks like this: Upon arrival, the patient reports to the central reception area. She provides her name to the reception staff, who directs her to an administrative services professional so that medical and administrative files can be addressed. The patient is greeted by someone on the care team, and is given the appropriate direction by the Center’s administrative team.
The first consultation takes place with the multidisciplinary breast pathology team including a breast surgeon or a medical oncologist. The physician reviews her previous exams, discusses her personal and family history, and examines her.
Finally, the physician goes over all test results with her and discusses next steps and treatment options.