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Patient Experience

Improving Patient Experience Together

Patient Experience

Discover GE Healthcare's solutions for improving patient experience. We'll work side-by-side with you to help you transform your practice to become more patient centric through a variety of GE Healthcare consulting tools, trainings and solutions.

 

Overview

 

At GE Healthcare, we are fully committed to support you and your patients in a transformational breast care journey. By placing your patients at the heart of the experience and fully integrating their needs through listening and assessing their personal situation, we can propose a comprehensive, efficient and empathetic care pathway approach for your patient.

 

The result could include

  • More confidence
  • Less anxiety
  • Less waiting
  • Improved logistics
  • Reduced steps
  • Fast results
  • Optimized patient care
  • Workflow efficiency
  • Improved cost structure
  • Improved room design

Building trust and effective collaboration in your healthcare team is critical to providing excellence in clinical outcomes and a high-quality patient experience.

Our innovative approach to patient everything that helps shape patients' mindsets and their perception of care.

Welcome aboard!

Overview of the Invisible that Matters

How does GE's approach to patient experience bring value?

Benefits

Steps to set you up for success

At GE Healthcare, our expert Solutions and Strategic Advisory Services patient, design and consulting teams work in close collaboration with you in to build a tailored program to help you improve patient care and the overall patient pathway.

Patient experience solutions consulting can help transform your facility that ultimately will improve overall patient experience, satisfaction and patient-experience rankings.

Steps to set you up for success

Going further with new digital education materials

Patient Experience E-learning in weconnect.gehealthcare.com

We’re committed to providing our customers with the best in Clinical Education. This e-learning gives an overview of Patient Experience in Mammography.

Upon completion of Level 1 training, you will be able to:

  • Understand the patient’s journey.
  • Develop more empathy for a mammogram patient.
  • Help solve pain points during examinations.
Patient Experience E-learning in GECares.com

MyMammo Patient Website

MyMammo is designed to educate on the importance of regular mammograms and personalized breast care to help prevent cancer. Patients are accompanied on their breast care journey, no matter which part of the journey they are on. Accompanying and educating patients can be life saving.

MyMammo Patient Website

MyWaitingRoom

MyWaitingRoom is a GE Healthcare patient experience companion app for women who want to know what to expect from their mammograms.

MyWaitingRoom

Podcasts from Cecilia O

These high value podcasts can help explain to your patients who ask “How can I accept my breast cancer and move on? What happens during my Mammogram?” Cecilia O is a GE spokesperson helping to drive patient experience. She is also a breast cancer survivor and a certified Beryl Institute Patient Experience leader....and an active member of the French Patient Experience Institute. GE Healthcare · Teasing - Let's get to know each other

Vidyard video
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Related products & specialties

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Invenia Abus Breast Imaging Ultrasound

Use remarkable image quality, the coronal view, and advanced interpretation tools to look differently at dense breast tissue for adjunctive screening and diagnostic exams.

FOOTNOTES:

1. Data on file: Patient Experience a Game Changer" PDF
* *Doyle, Cathal & Lennox, Laura & Bell, Derek. (2013). A Systematic Review of Evidence on the Links between Patient Experience and Clinical Safety and Effectiveness. BMJ open. 3. 10.1136/bmjopen-2012–001570.

Have a question? We would love to hear from you.

JB04515XE October 2021