TRACERcenter Customized Support

TRACERcenter Customized Support

Setting up an advanced PET facility can be challenging. But TRACERcenter covers all the angles, including qualifying and validating your equipment, positioning you to manage your paperwork, and training your staff. And we offer our support through the lifetime of your PET tracer production facility.

Upgradeability and performance enhancement

At GE Healthcare we are committed to forming long lasting relationships with our customers. The PETtrace has a built-in upgrade path to ensure a continuum of up to date advancements in your GE cyclotron. This enables you to meet changing facility needs, evolve your production capacity and refresh your cyclotron with today’s updated technology, making the PETtrace an investment for the future. Please contact your local GE representative to learn more about our product upgrades and TYLER, GE’s 10 year life extension and refurbishment program for cyclotrons.

Service Support

Service Support

You expect fast, local support. That’s what TRACERcenter delivers, from a team of highly trained field engineers who are backed by our InSite 2 remote diagnostic capabilities. They are also supported by a worldwide service infrastructure to get parts to you as quickly as possible.

TRACERcenter also has an innovative loaner parts program to keep your facility operating until new parts can be installed.

Documentation and Resources

Documentation

TRACERcenter customizes support solutions to help you operate your facility as safely and efficiently as possible.

Our customized support solutions include a Quality Assurance program, SOPs, and QMS, while adhering to all relevant GMP guidelines. TRACERcenter can also provide facility-wide qualification and validation documentation. We’ll even assist you in applying for your operational license. 

Training Solutions

Training Solutions

In addition to innovative equipment technology and in-depth guided processes and procedures, TRACERcenter delivers customized, hands-on training solutions for your entire staff. We make sure they understand the big picture, and the role each system and process plays in producing top-quality tracers - and how GMP compliance fits into each step. Your facility’s staff can be confident in carrying out their personal responsibilities to help optimize compliant production.

Continuing Education

Continuing Education

The field of molecular imaging, with its equipment, procedures, and regulatory guidance is constantly developing and changing. TRACERcenter makes ongoing educational opportunities available to your team as new technologies — and your facility’s regulatory requirements — continue to evolve.

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