Reduce disruptions. Enhance care.
With real-time monitoring and proactive technologies, OnWatch connects equipment data to remote support and service scheduling resources to minimize downtime. OnWatch services help optimize productivity and streamline operations, which ultimately improve the patient experience.
How it works
MonitorOnWatch constantly monitors your machines to make sure each component is operating as it should.
DetectIf OnWatch detects an abnormality in the machine, the remote support center will receive an alert.
RepairWhen an automated alert is generated, the remote engineer will diagnose the issue with the system and either fix it remotely or schedule an appointment for on-site service, providing a repair plan with the required parts.
RestoreOnce the machine is repaired, you can resume providing quality care for your patients.
- 24/7 monitoring of your environment, systems, and operations
- Significantly reduces service calls
- Helps shift unplanned downtime to planned downtime
- Limits machine downtime
- Helps you maintain your imaging schedule
- Helps increase exam revenue and the department’s ROI
- Promotes reduction in repair costs