Jackson-Madison County General Hospital

Jackson-Madison County General Hospital

Jackson-Madison County General Hospital is the flagship hospital of the West Tennessee Healthcare organization. Located between Memphis and Nashville, this 662-bed tertiary care center serves 500,000 people across 17 counties in rural West Tennessee.

In June 2000, Jackson General selected GE Medical Systems as our PACS partner. Since then, they have:

  • Opened the West Tennessee Imaging Center serving more than 1000 patients/month
  • Seen imaging procedure volume increase 26% hospital-wide
  • Watched key measures of staff productivity improve - including a 65% reduction in report turn-around time.

PACS journey at Jackson General

This Tour will take you inside the PACS journey at Jackson General. You'll meet the people involved - from administrators to radiologists to referring physicians - and learn:

Why PACS? Why now?

How customer service drove the PACS decision

Choosing a PACS Vendor

The one criterion that trumps all others

PACS - It's Not Just For Radiology

Technical and organizational aspects of the system

Change Management

Preparing users for the new world of PACS

Developing PACS-literacy

The "trainer coach" approach to staff training

The Doctor's Perspective

Physicians from Radiology, Radiation Oncology, Emergency Medicine, and Neurosurgery talk about the impact of PACS on their work

From the Scan Room

A technologist's view of life Before and After PACS

Measuring ROI

The bang for the buck, so far

Minimizing Risk

How PACS fits the hospital's strategic vision

Maximizing RIS

Moving to a Totally Integrated RIS/PACS

If you're ready to see how one Community Hospital took a step forward with GE PACS, begin the Tour