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Remote Operations Center (ROC)
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GE Healthcare Remote Operations Center
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Global locations and are co-located with modality On-line Center and engineering teams
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Industry certified, dedicated support engineers, servicing PACS and RIS systems, networks and ASP
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Secure private persistent link connections to customers' systems
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ROC engineers monitor all sites and alarms generated from ASM and perform corrective actions
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Support customers and Field Engineers on technical system issues
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Database of all service issues & resolutions provides historical site information and quick problem resolution
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