Advanced Support Services

Information Technology Professional Services

Depend on Advanced Support Services to make IT reliable

What are Advanced Support Services?

Professional Support Services for Centricity™ PACS, RIS and networks are a suite of software and hardware services focused on proactive management of the system. GE’s dedicated Remote Operations Center (ROC) and advanced remote technology deliver maximum customer uptime by continuously monitoring the system.

Advanced Support Services

Key Features of Support Offerings

  • Dedicated Remote Operations Center (ROC)
  • 24 X 7 Continuous Monitoring utilizing GE’s Active System Management (ASM)
  • Proactive System and Database Management
  • Software Updates and Upgrades
  • Industry’s largest remote and field service teams

Benefits

  • We watch over your system and database around the clock
  • Active and Proactive … fixing problems before becoming critical
  • Allows your system to operate at peak performance levels
  • Software updates and upgrades will keep you system up-to-date
  • Delivering 99% Uptime

Supporting Information