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LOVE YOUR PATIENTS! Improving patient satisfaction and your job satisfaction in the healthcare workplace Scott Louis Diering, MD This is an intensive review of the skills and actions a healthcare provider needs in order to increase their patient satisfaction scores, reduce litigation risks and improve their interpersonal interactions. View Presentation		Connect Your Dots at the Bedside Barbara McLean MN, RN, CCRN, CRNP, FCCM This fast paced session will facilitate rapid assessment and evaluation of both external and internal respiration and evaluation of therapies. The session will provide valuable insights to overseeing interventions as well as to the clinical state of the patient. View Presentation
Asymptomatic Left Ventricular Dysfunction after Myocardial Infarction Nancy Albert, PhD, CCNS, CCRN, NE-BC, FAHA, FCCM Survivors of myocardial infarction (MI) should be assessed for asymptomatic left ventricular systolic dysfunction (LVSD) since adverse outcomes may be severe and nurses can facilitate and implement healthcare services that may improve survival and quality of life. In this session, the role of nurses will be highlighted as it relates to secondary risk reduction and in enhancing patient adherence to medical therapies. View Presentation		The Secrets Behind a Highly Successful, Rapid Response Team Kirsten Pyle Springer RN, CCRN This review focuses on the practical aspects of developing a Rapid Response Team (RRT) with a quality focus that recognizes the cost imperative. Details will be discussed on how to develop a “cost-neutral” program that provides a proactive, effective approach to saving the medical/surgical patient while supporting the emergency department during times of high acuity. View Presentation
Case Studies in Critical Care Linda DeStefano CCRN, CCNS, NP, FCCM This interactive session will evaluate patient presentation, clinical symptoms, diagnostic findings and optimal management for a patient with Acute Pancreatitis and Clostridium difficile colitis. View Presentation
Self-Study Programs Tired of Wiring? Sorting Out the Confusion About ECG Leads presented by Barbara J. Drew, RN, PhD, FAAN This session provides ECG monitoring case studies. Focus is placed on the nurse’s role in accurate interpretation and clinical decision-making in a variety of scenarios including cardiac arrhythmias, myocardial ischemia, and proarrhythmic drug QT prolongation. Based on research and practice standards, practical information will be provided regarding “best practices” for optimal monitoring. Self-study of the article: Acuity-Adaptable Patient Rooms On Flow of Patients and Delivery of Care. By Hendrich, A., Fay, A., & Sorrells. Compiled by: Sara McMannus, RN, BSN, MBA View Presentation This presentation reviews the research by Hendrich, Fay and Sorrells that tested the effectiveness of using acuity-adaptable rooms on a new unit on the flow of patients, the satisfaction of patients, the frequency of sentinel events, the mean length of stay in the hospital, and the allocation of budgeted nursing care hours. Clinical Best Practice Programs GE Healthcare Best Practice Programs uses Evidence based medicine to help: - Improve Patient Care - Reduce Costs, and - Retain your best people LEARN MORE...

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