Centricity Enterprise Patient Information Management

Centricity Patient Information Management (PIM) simplifies the patient registration process and assists healthcare organizations in more effectively managing information for patients, prospective patients and persons with financial responsibility for care.

Patient Information Management features flexible patient information lookup capabilities, a user-friendly desktop, smart workflows and quick display of account information. Its patient-centric approach allows staff to rapidly access to the most up-to-date financial insurance information available and greatly reduces redundant data entry while improving the quality of information. This solution additionally provides a comprehensive view of each person's demographic and insurance record for registration, clinical and billing follow-up activities across the organization.

Centricity Patient Information Management includes:

• Centricity Enterprise Patient Matching, powered by Initiate™, a market leader in customer data integration, integrates identity management functions with customer data collection, adding enhanced data integrity capabilities to Centricity Enterprise Patient Matching. These capabilities not only decrease the incidence of patient information duplication, but also minimize the ongoing costs of managing patient data quality.
• Enhanced patient matching capabilities – through our business relationship with Initiate – to support the complex identity management requirements of large, multi-facility health systems and Regional Health Information Organizations (RHIOs).
• Missing demographic data solutions to track and automatically move "missing data" work files, allowing staff to constantly follow the completeness of accounts.
• Embedded insurance management tools to simplify the insurance management process.
• Electronic eligibility checking through automated batch processing and on-demand verification.
• Advanced Beneficiary Notification (ABN) checking, integrated into the registration workflow, ensures more effective patient education about benefit limitations and exclusions, ultimately contributing to an increase in revenue as compliance across the organization increases.
• Rapid bed search capabilities that provide a dynamic, real-time view of available beds, simulating a hospital’s needs to perform necessary bed actions.
• Integration with Centricity Enterprise clinical and financial applications to support a seamless and user-configured patient flow process in the emergency department, outpatient, inpatient and clinic settings.
• Management homepages that provide managers with a powerful management tool to monitor productivity data on employees, locations and departments in healthcare organizations.

Centricity Enterprise Health Information Management

Centricity Enterprise Health Information Management lets staff perform a variety of tasks with both computerized and paper medical records, including: Abstracting, Chart Completion, Chart Location, Release of Information and Credentialing.

Centricity Enterprise Document Management, powered by Streamline Health

Centricity Enterprise Document Management is powered by Streamline Health, a provider of document imaging and workflow applications that improve access to information across the enterprise. Using this application, users can benefit from a more comprehensive electronic health record. Paper-based documents – such as patient consent forms – are easily viewed in an electronic format within the electronic health record, supporting greater efficiency during both clinical care and administrative workflow.

Centricity Enterprise Scheduling

Centricity Enterprise Scheduling supports nearly all scheduling activities throughout a healthcare organization – across departments, facilities, and providers.

Centricity Enterprise Scheduling capabilities allow scheduling staff to:

• Make, alter, cancel or reschedule appointments.
• Verify patient appointments throughout the facility.
• Search for free appointments by combination of facility, department, provider, etc.
• Place patients on a waitlist for currently undefined schedules or for currently unavailable preferred appointment slots.
• Display various views of a schedule for a provider or department.
• Request charts or imaging studies for any given appointment.
• Review online reports of workloads, statistics and schedules.
• Review online audits of makes, alters, and cancellations of appointments
• Schedule a series of appointments for patients.
• Automatically schedule additional resources at the time appointment is scheduled.
• Access scheduling help and patient instructions for each appointment type.
• Reviewing previously collected registration or provider information at time of appointment.
• Perform ABN checking.

Centricity Enterprise Transcription

Centricity Enterprise Transcription enables transcriptionists and providers to enter, edit, review and print transcriptions online using Centricity Enterprise screens, simplifying processes and saving time.

Centricity Enterprise Transcription lets transcriptionists and providers:

• Enter, change, review and print transcriptions
• Import a non-Centricity Enterprise file into a Centricity Enterprise transcription
• Find a transcription using various search criteria, such as medical record number, dictating provider or dictation control number
• Attach a transcription to a service record for a patient

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