GE Healthcare-Product Technology-Equipment Maintenance Solutions

Service environments

GE Healthcare strives to continuously improve its performance so that you can focus on what matters the most to you: your patients. Listening closely to our customers' need and expectations, we have introduced three Service Environments that balance service and maintenance elements to suit a broad range of clinical specialties and a wide variety of devices. Based on the way you use your GE equipment, we design a service agreement that precisely meets your profile and performance expectations – so that maintenance and service truly mean Peace of Mind.

Protecta

A secure environment

The Protecta environment offers what is essential to patient and staff safety, while guaranteeing the smooth operation of your equipment.

Harmony

A controlled environment

The Harmony environment facilitates a controlled utilization of your imaging department resources. Harmony ensures high system availability and helps you sustain a high level of activity.

Serenity

An optimized environment

The Serenity environment fosters the optimum use of all your department’s resources and helps you reach the highest levels of productivity, excellence and performance.

Your service sales specialist will advise you based on the level of performance you expect from your GE equipment. Protecta, Harmony and Serenity also offer adapted coverage for your PACS systems, to guarantee high availability, data security and high-quality patient care.