In accordance with Information Technology Strategic Planning, NGHA successfully moved toward a total automated health information system. Full integration commenced with the latest network and IT infrastructure through a complete integration of Enterprise Resource Planning, and one of the top Clinical Information Systems including centralized Computerized Patient Records. In order to achieve a paperless, filmless healthcare organization, thus improving efficiency and effectiveness of patient care, NGHA are introducing Enterprise Electronic Image Processing and Image Storage to all Medical Imaging, Cardiac and Dental facilities.

In the mid 1990s it was evident that the conventional type of patient administration (x-ray, film management and reporting) would have no future as this process incurred unnecessary staff activity and avoidable delays in providing a rapid diagnosis. Further, increased environmental awareness required a departure from the film-screen system, film chemistry and disposal which had been used for decades. A further reduction in radiation burden was also an increasing challenge.

The solution was identified with the gradual implementation of an integrated full version of the Radiology Information System (RIS) and Picture Archiving and Communication System (PACS). The smooth implementation of this substantial intervention in administration is due to several months of preparation and training for staff, highly motivated employees and the steady guidance provided by GE Healthcare. RIS-PACS and speech recognition speed up the procedure of any high-quality radio logical examination, achieving a beneficial gain in time ensuring patient satisfaction.

The project will cover all NGHA facilities in the Central, Western and Eastern Regions of Saudi Arabia, providing each Radiology Department with diagnostic workstations. Some areas will also include specialized clinical review workstations with high resolution. All images will be accessible through the web and will be able to be sent and received between all regions.

This achievement represents a major milestone in the continuation of NGHA’s vision to provide advanced healthcare services to the community