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• Customer Testimonials

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What Staff and Patients Are Saying About The Patient Channel


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Rowena, Patient Villa Park, IL

“Thank-you for the info on quitting smoking. I just printed it all out and I can honestly say I have never read info that made me feel like I can do it this time. I was in the hospital in 2002 and had an angioplasty w/stent. I'm now on disability due to arthritis and degenerative discs. After the 2002 event I quit for 4 months, but living with a smoker (chimney) I eventually started again, and now I even smoke more than I did back then. But...guess what? It's my time now! THANK-YOU, BLESS YOU!!!”
Ricki Schopp, RN, MHA Skyline Medical Center, Nashville, TN

"The Patient Channel is a frequently preferred teaching method . The channel number is posted in rooms and tools are available for the patient to write questions for review at a follow up learning session. The healthcare professional has a good assessment of the patients learning needs by the questions that arise from viewing the broadcast. The Patient Channel adds scheduling flexibility and the ability to prescribe an individualized learning care plan!"
Jamie Brooks, Director of Education Lawrence & Memorial Hospital, New London,CT

"We have been extremely pleased with the programming on The Patient Channel. The content has provided patients with valuable information about their medical concerns and care. We're really looking forward to the closed captioning this year so that our special population of hearing impaired patients can also take advantage of this unique educational opportunity, while helping our organization meet new state guidelines"
Jamie Mulder, Patient Waukesha Memorial Hospital, Waukesha, WI

"I now know what is normal and what isn't and also the segment on having the baby latching on was extremely helpful. I am so appreciative that this information was available for me in the hospital when I needed it. I look forward to discussing information I learned from the programming with my physician at my next appointment."
Susan Griffin, RN, BSN Woodward Regional Hospital, Woodward, OK

"The Patient Channel is one of the best things going. We utilize the programming as a wonderful addition to the regular education our patients receive. Keep up the good work."
Linda L. Fullerton, RN J.D. Archbold Memorial Hospital,Thomasville,GA

"We have been very satisfied with the Patient Education Channel. We used to have our own home grown Patient Education channel. It was very cumbersome and difficult to keep up to date. Your service has allowed us to better serve our patients and, by the way, comply with JCAHO standards. I was working with one patient who was to be instructed in insulin injections. She had a lot of apprehension, watched one of the programs on Diabetes and told me that she felt if that a young person could take care of himself, so could she."
Karen Wohlford, CNO Pulaski Community Hospital, Pulaski,VA

"We see the 'Patient Channel' as an excellent way to support the ongoing efforts of our nurses and staff members to help our patients understand their medical conditions, and the treatment they will receive. The more patients and their family and friends know, the more they can actively participate in the healing process. The 'Patient Channel' helps inform and educate them."
Diana Atkins, Education Coordinator Pulaski Community Hospital, Pulaski,VA

"It's a really excellent educational resource. It's regularly updated with the latest information. Patients like the 'Patient Channel' so much that many have said that they wished they had it at home!"

"The content is timely and up-to-date - it's really good. Our staff has had nothing other than positive feedback on this programming."

Karen Leach, Librarian Wheeling Hospital, Wheeling,WV

"What makes this so useful is that the Patient Channel complements other sources of patient education provided by the hospital staff. It also gives family members and friends of the patients access to information that lessens confusion. Family and friends are better able to help the patient follow his or her care directions. Anytime patients have access to quality information that allows them to work on their care in tandem with their health care providers, everyone benefits. The Patient Channel will provide answers and information about many concerns."
Jim Heckert, CEO Daviess Community Hospital,Washington,IN

"The programs give our patients valuable information and serve as a way for us to be more effective in providing patients with the education they need to manage their illness. The Patient Channel sets Daviess Community Hospital apart, because it's a service unique to hospitals and medical centers. More importantly, it's an additional way we can, as the community's hospital, provide patients and their families with more health education. By doing that, we are fulfilling our mission to improve the health of our community."
Mary Beth Kennedy, RN, BSN Indiana Regional Hospital, Indiana,PA

"I recommended that our hospital sign up for The Patient Channel because it fits well with our existing practices. These programs are a great starting point for providing health information basics and encouraging questions. The concept fits with JCAHO recommendations and with our own policy to increase interaction with patients and their families."
Beverly Nehring, Patient Ed. Co-chair Aurora Metro Hospital Sys, Milwaukee, WI

"The Patient Channel's content is credible and meets standards of practice. Staff can use the channel as a reinforcement mechanism for patient education and they are not taxed with authoring the content themselves - which always costs time and money. Television is a medium that many people prefer over Internet searches, reading, or demonstrations. The opportunity to watch the same information at different replay times helps reinforce the content. In addition, TV is an information medium that many people have in their homes and are very comfortable with. Relatives and friends also now have an alternative viewing choice in outpatient waiting rooms. It gives more choices to patients, relatives and friends."
John Stevens, Audio Visual Director King's Daughters Medical Center,Greenville,MS

"The Patient Channel is an asset to us. This is an awesome resource for our patients. It really touches each of the five key service components for us: Customer, Quality, Culture, Community and Finance. And it's already saving me. I got a call from a nurse who was looking for a videotape for one of her patients - a child - who had just been diagnosed with diabetes. Her patient was concerned about how his life would change. I told the nurse about a program on The Patient Channel called "Restricting Diabetes: Taking Control" that talks about diet and exercise. So all she needed to do was turn to channel 59 on the TV in the patient room. I'm also presenting the Patient Channel at our next Patient Advisory Team meeting so that nurses from each department know what programs are available and where to find the broadcast schedule. Our Intranet Web site also includes a link to the Patient Channel's daily schedule so it's available at all of the nurses' stations."
Kathie Scandlyn, Education Director Coliseum Hospital, Macon, GA

"The brochure and video I received were excellent. They gave me the suitable information I needed to evaluate the channel and the programming. The content looked excellent and with no cost to us, it was an easy decision {to accept The Patient Channel upgrade}."